Before you return a "SUTI" product, please take a moment to understand how our products are made. Our products are handcrafted by NATURAL FIBRES & DYESresulting in each product being unique and slightly different from each other.We want you to love what you ordered, but if something isn’t right, let us know.
In spite of these variables, at SUTI we stand behind the quality of our products and we will replace the product if you are not satisfied with your purchase for any reason. Please read below our return & exchange policies before you return any item.
Please note that Exchange or Refund will not be made against the non-returnable items other than the below mentioned articles, unless there is any manufacturing defect –
Stoles & Dupattas
Please make note of the following points before visiting the store for a hassle-free exchange process:
We will accept the exchange only in the case of any size /style/fit.
We entertain refunds/returns only in case of manufacturing defect.
The exchange will not be entertained after 14 from the day of purchase.
If the newly selected merchandise value is more than the originally purchased merchandise value, then you may have to pay the difference amount.
Once altered, the product is not eligible for returns/exchanges, including sleeve attachment.
No exchange on discounted/sale
Washed ,Used & Damaged condition product will not be returned or Exchanged
The tags on the products should be intact at the time of exchange
Wings Lifestyle reserve the rights to extend,amend or terminate the offers/sale without further information at any point of time.
In case of any complaint/query email at firstname.lastname@example.org
All disputes are subjected to Jaipur Jurisdiction only
All the courier expenses for any kind of return/exchange would be bearable by the customer only.